CONTACT:
Judi Window, 603-621-0638
jwindow@nhgsa.com                        
Mark Beauchesne, 603-271-3211
April 11, 2008

Become a Granite State Ambassador!
Hospitality Training Classes Being Held; One Session at Fish and Game

CONCORD, N.H. -- If you are friendly, outgoing, and enjoy all that is New Hampshire, you can become a Granite State Ambassador (GSA) by attending one of the upcoming hospitality/tourism training sessions being held around the state this spring. The New Hampshire Fish and Game Department is one of several sponsors for this year's Granite State Ambassador training.

Granite State Ambassadors, Inc., is holding the training, which is a two-day intensive certification program for new GSA volunteers and tourism industry professionals. Upcoming 2008 classes include the following options:

  • April 14 & 15, 2008    St. Mary's Bank - America's Credit Union Museum, Manchester NH
  • May 12 & 13, 2008     Great North Woods Interpretative Center, Colebrook NH
  • May 29 & 30, 2008     N.H. Fish and Game Department, Concord NH
  • June 16 & 17, 2008    Peterborough Historical Society, Peterborough NH

Those attending the session at N.H. Fish and Game will get the standard training, plus a closer look at the Department that manages New Hampshire's wildlife resources and its involvement in popular outdoor recreational pursuits that draw many visitors to the state.

The goal of the GSA training is to instruct and certify area residents and industry staff in the art of tourism hospitality. Volunteers are trained in quality customer service techniques and the use of New Hampshire information brochures, maps, and pamphlets. Travel and tourism experts from across the state participate as speakers along with GSA training professionals.

Annually, thousands of travelers visit New Hampshire and GSAs are often the first people to greet them as they enter airports, visitor information centers, hotels, and other tourism related businesses across the state. GSAs are enthusiastic residents of the regions and towns who love to share their first hand knowledge of restaurants, museums, accommodations, attractions, and activities. They are also experts in giving travelers directions. GSAs are able to 'meet and exceed the information needs' of any person requiring travel or tourism information.

"Everyone benefits from the Granite State Ambassador training. Whether you're front line staff or a volunteer at a visitor contact center in the state, an employee of the New Hampshire tourism industry, or a college student majoring in hospitality, being a certified GSA enhances what you already know about New Hampshire. It opens networking opportunities through the tourism industry and visitor contacts, tourism-related events, tours around New Hampshire and expanded volunteer opportunities. The Granite State Ambassadors have been named the "Very Best Volunteers in New Hampshire" - and they're always looking for others to join the team!" said Betty Gagne, Customer Service Assistant, New Hampshire Division of Travel & Tourism Development

There are many opportunities to volunteer or work at visitor contact points around the state. Official GSA visitor information centers are located in Alton Bay, Amherst, Antrim, Colebrook, Concord, Hooksett, Hampton Beach, Manchester, North Woodstock, Salem, Seabrook, Keene, Peterborough, Portsmouth, Hillsborough, and Waterville Valley. Tell a friend, train together and double the fun of becoming a GSA!

For information or to sign up for the training, go to www.nhgsa.com or contact Judi Window at 603-621-0638.

Since 1996, Granite State Ambassadors Inc. has promoted and protected New Hampshire's sense of place by valuing both built and natural environments, culture, aesthetics, heritage, and the well-being our residents and guests alike.  A 501(c)(3) non-profit, charitable organization serving hundreds of travel and tourism related businesses including  key partners, Manchester-Boston Regional Airport and the NH Division of Travel and Tourism Development, GSA, Inc. has certified over 800 residents and employees who staff front line visitor centers supporting the authentic culture of New Hampshire, its people, places and products. 

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NH Fish and Game Dept.
11 Hazen Drive
Concord, NH 03301

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